Privacy Policy

1. Who we are

Gameheim Hub is operated by [TBD: Virsion, full registered legal name and form], with registered office at [TBD: registered address] ([TBD: company registration / VAT number]) (“Virsion”, “we”, “us”).

For any privacy question, or to exercise your rights, contact us at info@virsion-studio.com.

2. The data we collect

Depending on how you use Gameheim Hub, we process:

• Account data: name, username, email address and the organization you belong to.
• Content you create in the product: tasks, wiki pages, documents, messages and similar.
• Perforce metadata: file names, statuses and counts. The contents of your files are never sent to us: the Gameheim Agent runs on your own machines.
• Technical data: IP address, browser information and security logs needed to operate and protect the service.
• Cookies: strictly necessary cookies used to keep you signed in (see our Cookie Policy).

3. How and why we use it

We use personal data to provide and secure Gameheim Hub: to authenticate you, operate the features you use, prevent abuse, communicate service and security information, and comply with legal obligations.

The legal bases for this processing are the performance of our contract with you, our legitimate interest in operating and securing the service, compliance with legal obligations, and your consent where it is specifically requested.

4. Sharing and sub-processors

We do not sell personal data. We share it only with service providers that process data on our behalf under contract, and only as needed to run Gameheim Hub:

• Cloud hosting and infrastructure: Microsoft Azure.
• Email delivery: [TBD: email/SMTP provider].
• [TBD: any other sub-processors, e.g. error monitoring or analytics, if introduced].

5. Data retention

We keep account and content data for as long as your organization’s account is active. When an account is closed, data is deleted or anonymised, except where we must retain it to meet a legal obligation or to resolve disputes.

Security audit logs are retained as part of our security and accountability measures and are not purged on a routine schedule.

6. How we protect data

We apply organisational and technical measures to protect personal data, including encryption of sensitive data at rest, strict access controls, isolation between organizations, and hardened authentication. No system is perfectly secure, but security is a core design principle of Gameheim Hub.

7. Your rights

Subject to applicable law, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, to data portability, and to withdraw consent where processing is based on it. You may also lodge a complaint with your data protection authority.

To exercise any of these rights, contact us at info@virsion-studio.com.

8. International transfers

Personal data is processed in [TBD: hosting region / countries]. Where data is transferred outside [TBD: EEA / Switzerland], we rely on an appropriate transfer mechanism such as Standard Contractual Clauses.

9. Children

Gameheim Hub is a professional tool for game studios and is not directed to children. We do not knowingly collect personal data from minors.

10. Changes and contact

We may update this policy; material changes will be communicated through the service. For any question about this policy, write to info@virsion-studio.com.