The Gameheim mobile app: your game production on Android and iOS
For anyone on a Gameheim team who wants to follow the project away from the desk: leads, producers, and everyone who wants to answer a message from their phone. This page explains what the app for Android and iOS does, how notifications and fingerprint sign-in work, and what stays on the desktop.
Following game production away from your desk
Game development does not stop when you leave your workstation. A producer is in a meeting with the publisher, a lead is travelling to a trade show, an artist is on the train. Someone mentions them in a channel, a direct message asks a quick question, an announcement changes the plan for the week. Most of the time the answer takes ten seconds; waiting until the next morning costs a day.
The other side of the problem is security. A phone is easy to lose, and a production app on it can show unreleased content. A mobile app for a game team has to be useful and locked down at the same time: notifications that do not reveal content on the lock screen, and an app that asks who you are when it opens.
How the Gameheim app keeps you connected
The Gameheim app for Android and iOS gives you the same Gameheim you use in the browser, with your account, your projects and your permissions, plus three things a phone does better: push notifications, fingerprint or face sign-in, and an app lock. It is free on Google Play and on the App Store, and needs Android 7.0 or iOS 15 or later.
What you can do in the app
- Read and answer direct messages and topics, and follow announcements.
- Check the dashboard, the task board, bugs and design decisions of your projects.
- Read the wiki and documents, and look at the calendar and the team.
- Manage your notification preferences and your account security.
Screens built around dense tables and file trees are not shown on a phone-sized screen. P4 Workspace, Git Workspace, Capacity Planning, User Management, the Audit Log and the pipeline settings show an Available on desktop notice instead. Perforce and Git work always runs through the Gameheim Agent on a workstation, so the app does not sync or submit files.
Push notifications
The app sends a push notification for four kinds of events: a new direct message, a mention in a topic, a new message in a topic you follow, and a new announcement for your organization or one of your projects. The notification says only what happened (for example "You were mentioned in a topic"), never the message itself, so nothing confidential shows on a locked screen. Tapping it opens the conversation or the topic directly.
Notifications respect access: you only receive them for topics and announcements you are allowed to read. If your access to a project or a topic is removed, the notifications stop too.
App lock and fingerprint sign-in
If your phone has a screen lock, the app asks you to confirm it is you every time it starts, and whenever you come back after more than five minutes in the background. You can use your fingerprint, your face, or your phone's PIN, pattern or password. If you cancel, the app signs you out and you can sign in again with your password.
Separately, you can turn on biometric sign-in, so you sign in with your fingerprint or face instead of typing your password. Your phone keeps a key that never leaves it; Gameheim stores only a public key it cannot sign with. It is optional, and you can turn it off at any time.
How to install and set up the Gameheim app
- An Android phone with Android 7.0 or later, or an iPhone or iPad with iOS 15 or later.
- An existing Gameheim account. The app is for signing in; new organizations are created on the website.
- A screen lock on the phone, so the app lock can protect your session.
Install the app from Google Play or the App Store
On Android, search for Gameheim on Google Play, or use the Get it on Google Play badge at the bottom of the Gameheim website. On an iPhone or iPad, search for Gameheim on the App Store. Install it and open it.
Sign in
Enter your Username and Password and tap Sign In. If your account uses two-factor authentication, enter the code from your authenticator app or your email; you can tick Remember this device if your organization allows it. When the app asks for permission to send notifications, allow it.
Set up fingerprint sign-in (optional)
The first time you sign in, if your phone has a fingerprint or face enrolled, the app shows Sign in with your fingerprint. Tap Set it up, confirm your password once, then confirm with your fingerprint or face. Tap Not now to skip: the app will not ask again on this phone, and you can turn it on later from Settings → Security → Biometric sign-in with Enable biometric login.
Choose your notifications
Open Settings → Notifications. In the Mobile push group, turn on or off Direct messages, Mentions, Topic messages and Announcements (push), and pick the Notification language (by default, Same as Gameheim). For mentions, topic messages and announcements, the matching in-app switch must be on as well: turning off the push keeps the in-app notification.
Security details of the mobile app
- No screen lock on the phone: the app cannot ask for your fingerprint or PIN, so it signs you out after more than 30 minutes away instead.
- Lost phone: from a computer, open Settings → Security. In Biometric sign-in, remove the phone with Remove device; in Active sessions, sign it out. If in doubt, use Sign out everywhere & disable biometric sign-in and change your password. See audit log and account security.
- Password change: fingerprint and face sign-in are switched off on every device. Sign in with the new password and turn it back on.
- Clipboard: the app clears the clipboard when it goes to the background, so a copied message does not stay available to other apps.
- Rooted and jailbroken devices: the app does not run on a rooted Android phone or on a jailbroken iPhone or iPad.
Troubleshooting notifications and sign-in
| Problem | What to check |
|---|---|
| No notifications at all | Phone settings (Android or iOS): notifications for the Gameheim app must be allowed. Then Settings → Notifications in Gameheim. |
| No notifications for a topic | You must follow the topic, and both the in-app Topic messages and the push Topic messages switches must be on. |
| No notification for task changes or Perforce submits | Push covers messages, mentions, topics and announcements only. Other events appear in the in-app notifications. |
| "Biometric sign-in did not work" | It was switched off because you changed your password or signed out everywhere. Sign in with your password and turn it on again in Settings → Security. |
| No link to create an account | Organizations are created on the website at gameheim.com/register. Then sign in from the app. |
Frequently asked questions
Is there a Gameheim app for iPhone?
Yes. The Gameheim app is on the App Store for iPhone and iPad with iOS 15 or later, and on Google Play for Android. Both do the same things: push notifications, the app lock, and sign-in with Face ID or Touch ID on iOS, fingerprint or face on Android.
Which notifications does the Gameheim app send to my phone?
Four kinds: direct messages, mentions in a topic, new messages in topics you follow, and new announcements. Each can be switched off in Settings, Notifications, under Mobile push. The notification text says what happened but never includes the message, so nothing confidential appears on a locked screen.
Can I submit to Perforce from the Gameheim mobile app?
No. Perforce and Git commands run through the Gameheim Agent on a workstation, where the files are. On a phone, the P4 Workspace and Git Workspace screens show an Available on desktop notice. You can still follow tasks, bugs, decisions and conversations from the app.
Is the Gameheim app free?
Yes. The app is free on Google Play and on the App Store, with no in-app purchases. It uses your existing Gameheim account, so what you can see and do in the app depends on your organization's plan and on your role, exactly as in the browser.
Why does the app ask for my fingerprint when I open it?
It is the app lock. When the app starts, or when you come back after more than five minutes, it asks you to confirm your identity with your fingerprint, face, or phone PIN or pattern. A phone left open on a desk therefore does not give access to your projects.